04.11.2014 CONTRACT AWARD NOTICE – External Audit of the financial statements of the Deposit Insurance Fund of Kosovo for the financial years 2014-2016 – 


09.09.2014 External Audit of the financial statements of the Deposit Insurance Fund of Kosovo for the financial years 2014-2016TOR_DIFK_External Audit

26.08.2014 Furnizim me PC – TER_PC


Procurement ref: 43028
Country: Kosovo
Sector: Financial institutions
Project number: 46335
Funding sources: EBRD Shareholder Special Fund
Contract type: Consultancy Services
Notice type: Invitation for expressions of interest (CSU)
Issue date: 4 June 2014
Closing date: 26 June 2014
15:00; Kosovo time

Modernisation and Implementation of the Depositor Compensation System

Assignment Description: The European Bank for Reconstruction and Development (“EBRD” or the “Bank”) has received a specific request from the Deposit Insurance Fund of Kosovo (“DIFK” or the “Fund”) for support in the design, development and implementation of a modern and efficient Depositor Compensation System (“DCS”). The request follows on the operational and technical framework on DIFK’s business processes related to the compensation of insured deposits conducted by DIFK, which highlights the need for further analysis and strengthening of the pay-out system and procedures. The aim is to establish a robust system to ensure accurate and prompt depositor compensation, in line with the applicable laws in Kosovo. The newly modernized compensation system supported by an IT platform will enable DIFK to conduct a simulation of compensation cases together with the member banks in good time to ensure readiness in case of bank failure.

DIFK is an independent public entity whose function is to protect small depositors from loss in case of license revocation and closure of a bank, as well as to support the Central Bank of the Republic of Kosovo (“CBK”) in meeting its objective to foster the soundness, solvency and efficient functioning of a stable, market-based financial system. An effective deposit insurance system will contribute to the stability of the financial sector and help protect small savers from losing their savings due to failure of the insured financial institutions and therefore attain greater asset security and lower risks. DIFK’s main mandate is to insure deposits of natural and legal persons in each member institution and compensate insured deposits within thirty (30) days up to the coverage level, in case of license revocation and closure of a bank as per limits and criteria defined in the Laws on Deposit Insurance.

EBRD intends to engage the services of a specialized and experienced consulting firm (the “Consultant”) to assist DIFK in the development and implementation of a modern and efficient Depositor Compensation System.  The Consultant shall perform the following tasks:

– Design, develop and implement the Depositor Compensation System (DCS), a turnkey web-based real-time software solution, to automate insured amount determination per depositor to ensure efficient compensation process and enable DIFK to conduct simulation of compensation cases together with the member banks in good times to ensure readiness in case of a bank failure(s);
– Develop, supply, and install the required software and necessary processing capacity (hardware) and back up processing for the primary site;
– Confirm and develop detailed specifications as necessary of system functional and user requirements, and documentation of technical functionality;
– Provide consulting services to assist DIFK with the business aspects of introducing the system;
– Develop, test, and implement the required application software functionalities;
– Provide comprehensive operating documentation;
– Configuration for system participants, such as users of Pay-out Agent Bank ensuring access to the web-based software application (DCS), considering all branches of that bank;
– Provide training to DIFK staff (six) on the use of administration and technical operations of the system.

Assignment Duration: The assignment is expected to start in October 2014. The estimated duration of the development and implementation of the DCS system is 6 months with 12 months guarantee period and additional 24 months of on-going maintenance.

Maximum Budget Available for the Assignment: EUR 268,000 exclusive of VAT.
The Consultant must determine whether any VAT would be chargeable on the services and the basis for that determination, without taking into consideration the Bank’s special status as an IFI and state this to the Bank in their response to the Invitation for Expressions of Interest. To the extent that a Consultant incurs input VAT on goods and services purchased in connection with the provision of services (e.g. VAT on airline ticket) which is not otherwise recoverable by the Consultant from the local tax authority, the gross cost to the Consultant of such expenses shall be treated as a reimbursable expense.

Funding Source: The assignment will be financed through the EBRD’s Shareholder Special Fund, in a form of a grant to DIFK, and partial contribution from DIFK’s own sources.

Eligibility: There are no eligibility restrictions. Firms debarred by EBRD are not eligible for this tender. The list of EBRD debarred entities is available on the following website:

Consultant Profile: The Consultant should be a firm, or a consortium of firms, with a team made up of skilled, trained and experienced professionals in IT system architecture and software development. The Consultant should ensure that the appropriately qualified experts are available, as required, for each of the different tasks outlined above. The Consultant’s team will likely comprise of the minimum following profile of experts:
– Project Manager / Team Leader
– Pool of Experts in IT Software Development  (preferably for financial/banking sector)

The Consultant shall prove the local presence either as himself or through an official local partner (Consortium), to have a minimum 3 years of local presence proven by Certificate of Registration issued by Ministry of Trade and Industry.  The Consultant should provide descriptions and references of prior completed works relevant to Software Systems for Financial Services in the local market during the last 3 years.

Submission Requirements: Interested consultants are hereby invited to submit Expressions of Interest.

In order to determine the qualifications and competency of the Consultant and the key experts proposed by the firm, the information submitted should include the following:

– Brief cover letter (the EoI) and completed Consultant Declaration and contact sheet, the template for which is available from the following web-link:
– Brief overview of the firm including company profile, organization and staffing.
– Details of similar experience of the firm and related assignments undertaken in the previous five years, including information on contract value, contracting entity/client, project location/country, duration (mm/yy to mm/yy), expert months provided, assignment budget, percentage carried out by consultant in case of association of firms or subcontracting, main activities, objectives, etc.
– Outline of the work plan, approach and methodology based on the contents of the procurement notice (detailed terms of reference for the assignment can be accessed from the following web-link:
– CVs of key experts who could be available to work on the assignment detailing qualifications, experience in similar assignments, particularly assignments undertaken in the previous five years, including information on contracting entity/client, project location/country, duration (mm/yy to mm/yy), expert months provided, assignment budget, main activities, objectives.

The expression of interest shall not exceed 25 pages (excluding CVs and contact sheet).

One original and 2 copies of the above information, in English, should be submitted in an envelope marked: “EXPRESSION OF INTEREST for Deposit Insurance Fund of Kosovo: Modernization and Implementation of the Depositor Compensation System” to the Client’s Contact Person below to reach the Client not later than 26 June 2014 at 15:00 hours (Kosovo time).
One additional copy by email (in English) should be submitted to the EBRD’s Contact Person by the same due date.

Important Notes:
Following this invitation for expressions of interest, a shortlist of qualified firms will be formally invited to submit full technical proposals. Consultant selection and contracting will be subject to availability of funding.

Shortlisting criteria and respective weightings are:
– Consultant should be a firm with proven experience of at least 6 years in IT system architecture and software development (40%)
– Specific experience of at least three years within software systems for financial services/banking sector in Kosovo (20%)
– Consultant capacity to provide qualified experts for the key positions in the contract and for the duration of the contract (20%)
– Specialisation and relevant experience of individual experts (20%):
a. proven experience in deposit compensation systems an in the financial sector in developing countries;
b. knowliedge of applicable laws governing the financial system in Kosovo and experience;
c. ability to work onsite for specific tasks and deliver services within scheduled time.

The complete expression of interest (including CVs and contact sheet) to be submitted to the Client and the EBRD contact person by email shall be one file (pdf or Word, maximum 5MB).  The Client reserves the right to reject applications of firms submitting more than one file.  Only if the permissible file size is exceeded, the Consultant may split the expression of interest into further files.


Executive Agency (EBRD Client):
Deposit Insurance Fund of KosovoClient Contact Person:
Violeta Arifi-Krasniqi
Managing Director
Deposit Insurance Fund of Kosovo
St. Pashko Vasa, n.n., I-st Floor,
“Qyteza Pejton”
The building in front of ex -Rilindja
10,000 Prishtina
Republic of Kosovo
Tel: + 381 38 610 355 /  + 381 38 610 356
EBRD Contact Person:
Vivianne Lewis-Headlam
Technical Cooperation
European Bank for Reconstruction and Development
One Exchange Square
London EC2A 2JN
United Kingdom
Tel: + 44 20 7338 6885
Fax: +44 20 7338 7451

This notice refers to goods, works, services or consultancy services to be procured through open and competitive tendering for projects financed by the EBRD. Potential tenderers desiring additional information on the procurement in question or the project in general should, unless indicated otherwise, contact the project agency and not the EBRD.